BOOKING TERMS

The Ladybird Bar

BOOKING TERMS & CONDITIONS

The Ladybird Bar, where fun is mandatory!

Booking & Door Policy

Here are just a few terms and conditions, we except you have read and understood them.

  1. For all bookings requiring deposits, the deposit must be paid to secure and confirm the booking.
  2. We only accept deposit by card. For larger bookings bank transfers may be applicable.
  3. Please contact us for specific dates, or large bookings as availability, information and capacities might vary
  4. A £20 deposit is required per table booking for up to 10 people. For larger groups other conditions will apply.
  5. We endeavour to accommodate all the people from the reservation in the space available, but we only can guarantee seating on a 2:1 ratio basis.
  6. The table will be held up to 30 minutes after confirmed time of reservation. If the party should not arrive within this time then the reservation will be terminated and the deposit will be lost.
  7. Your deposit can only be reclaimed as a bar tab, which must be collected from the bar in the beginning of your night. Tabs will only be made available to the person who made the booking and must be used on the night. There are no refunds of any balance to the deposit.
  8. Failure to identify yourself and collect your tab card will result in forfeiting your deposit.
  9. When a door charge is applicable, guests with tables may have to pay the door charge in order to gain entry, unless otherwise stated
  10. The typical door fee of £5 applies after 10PM, £10 after 12AM. These may vary
  11. NO cash refund will be permitted.
  12. Ladybird Bar applies a strict over 21 policy.
  13. Where food is provided a 50% deposit will be required a week before the event and a cover charge applied (£20 per 10 people). All food (including cakes) will be cleared by 9pm.
  14. A discretionary 12.5% service charge will be added to any bill, this can be removed at customer request
  15. Where a booking has requested to use their own DJ, the sound levels will be set and explained by the manager on shift, if the DJ attempts to bypass these or to bring the sound above the acceptable levels, the levels will be reduced for the night. If they continue to attempt to play above the limited sound levels. The event will be shut down immediately.
  16. Where a minimum spend has been arranged and not been met, the remaining balance will be chargeable and settled on the night.
  17. Door policy will apply to all bookings and management reserve the right to refuse any entry at any time.
  18. In the event of a cancellation, a deposit will only be refunded if we have had more than 7 days notice and have not incurred any losses due to cancellation. For large bookings, more than 14 days is needed and other conditions apply.
  19. We have a no drug policy and in the event of refusal of entry, due to misuse of substances, no refunds will be made.
  20. Groups must be mixed, dressed in smart casual and the people in your group will not be allowed entrance if intoxicated.
  21. Legal actions will be taken for any act of slander, abuse to our staff members or unjustified false or bad reviews posted on any website or social media.
  22. It is mandatory that you and your party have a lot of fun.

Additional info

  1. Ladybird is a party bar.
  2. We may cancel your booking if the information you gave us was not correct.
  3. Table bookings are restricted to a maximum of 20 people with a guest list, above this size (or number) please contact us.
  4. Our dress code might differ on certain nights depending on the theme.
  5. We operate a strict over 21 policy.
  6. 10 people maximum outside in the smoking area at one time.
  7. We do not recommend the Ladybird Bar for crowds of over 40 as our music policy, seating arrangement and levels might not be suitable.
  8. The Ladybird Bar's Basement Space has a capacity of 100.

Terms and Conditions – Cocktail Roulette

  1. Eligibility:
    • This offer is available to all customers aged 21 years or older. Proof of age may be required before participating.
    • Each group is entitled to 5 spins per visit. Group size is limited to a maximum of 20 people to qualify for the offer.
  2. Participation:
    • The cost for cocktail roulette is £35 per person
    • Any person who hasn't paid the fee for cocktail roulette will be excluded from the game
    • Each spin allows the group to win a choice of 1 out three of our signature cocktails as decided and outlined by the wheel spin.
    • The signature cocktails included in the offer are subject to availability and may vary
    • Additional spins beyond the initial 5 will not be permitted for the same group during the same visit.
    • All spins must be taken within a 2 hour period
  3. Prizes:
    • Possible prizes include:
      • A round of signature cocktails (1 cocktail per person) from the two cocktails decided by the wheel spin.
      • A round of shots for the entire table (1 shot per person, house spirits only).
      • Our special forfeit (to be determined by venue staff; forfeits will be fun and in the spirit of the event).
      • Tip the bartender, this is in the spirit of the game
    • Prizes must be redeemed on the day of participation unless otherwise stated.
    • The tab prize can only be used on the next visit and is non-transferable.
  4. Forfeit:
    • In the event of landing on a forfeit, the group agrees to participate in a fun, light-hearted challenge. Refusal to participate may result in disqualification from further spins or prizes.
  5. Refunds & Cancellations:
    • Once a spin has been made, no refunds or cancellations will be offered for any prize or cocktail won.
    • Prizes or spins cannot be exchanged for cash or other services.
  6. Responsible Drinking:
    • We encourage responsible drinking at all times. The venue reserves the right to refuse service if any member of the group appears intoxicated or is behaving inappropriately.
    • Management reserves the right to halt participation if any group or individual is deemed to be acting irresponsibly
  7. Amendments:
    • The management reserves the right to modify or withdraw this offer at any time without prior notice.
    • Terms and conditions are subject to change and may vary depending on location or event.
  8. Exclusions:
    • This offer cannot be combined with any other promotions, discounts, or vouchers.
  9. Disputes:
    • In the event of any dispute, the decision of the management is final.

Terms and Conditions – Secret Menu

  1. Eligibility:
    • The secret menu offer is available exclusively to guests who have received a unique secret phrase directly from The Ladybird Bar via message from @theladybirdbar on instagram or from an authorised ladybird bar email address ending in @ladybirdbar.co.uk only. Phrases are non-transferable and unique to each guest.
  2. Booking Requirement:
    • Guests must make a booking in advance to qualify for the secret menu offer. Bookings can be made through our website, phone, or directly at the venue.
  3. Redemption:
    • Upon arrival, guests must provide their unique secret phrase to access the secret menu. The phrase must be presented to the staff at the time of seating or ordering.
  4. Offers Included:
    • Access to the secret menu, which includes exclusive cocktails.
    • Special deal: 2 for £10 on secret cocktails.
    • Extended happy hour pricing on select items.
    • Entry into a monthly prize draw for a chance to win a £50 bar tab.
  5. Conditions:
    • The 2 for £10 offer applies only to drinks listed on the secret menu.
    • Offers are valid for the duration of the visit and cannot be combined with other promotions or discounts.
    • The £50 bar tab prize winner will be selected randomly from qualifying guests at the end of each month and contacted via the provided details upon booking.
  6. Limitations:
    • Each secret phrase is valid for one booking only and must be used within 7 days of receipt.
    • The secret menu and offers are subject to availability and may change without prior notice.
  7. General:
    • The Ladybird Bar reserves the right to refuse service or modify the terms of the promotion at any time.
    • Guests must be 21 or over to participate, and ID may be required.

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